Terms of Service

Effective Date: 08-01-25

1. Introduction

Welcome to IQ Guard ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services, including SMS communications. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Eligibility

To use our services, you must be at least 18 years old or have parental consent if you are a minor. By using our services, you represent that you meet these eligibility requirements.

3. Services Provided

We offer security solutions, monitoring services, and smart home equipment to residential and commercial dealers. Our services are designed to provide comprehensive protection and monitoring solutions for both business and residential customers.

4. A2P Messaging Compliance

In compliance with A2P 10DLC regulations:

By opting in to IQ Guard SMS alerts, you agree to receive text messages about security alerts, service updates, exclusive promotions, limited-time deals, and important notifications related to your service and account.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://iqguard.ai/privacy-policy

5. User Responsibilities

By using our services, you agree:

- Not to misuse or disrupt our services

- To provide accurate and up-to-date information

- Not to engage in illegal or harmful activities while using our services

- To maintain the confidentiality of your account credentials

- To notify us immediately of any unauthorized use of your account

6. Payment and Billing

If applicable, fees for our services will be clearly disclosed. You agree to provide accurate billing information and authorize us to charge for applicable fees. All payments are due according to the billing terms provided at the time of service activation.

7. Service Availability and Performance

While we strive to provide reliable service, we cannot guarantee uninterrupted access to our services. We are not responsible for service interruptions due to factors beyond our control, including but not limited to internet connectivity issues, power outages, or third-party service failures.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. Carriers are not responsible for delayed or undelivered messages. Our total liability to you for any claims arising from these Terms shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

9. Termination

We reserve the right to terminate or suspend your access to our services at our discretion if you violate these Terms or engage in any prohibited activity. You may terminate your account at any time by contacting us through the methods provided below.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted with an updated effective date. Your continued use of our services constitutes acceptance of the revised Terms. We will notify you of significant changes through email or SMS when possible.

11. Governing Law

These Terms are governed by the laws of Idaho. Any disputes shall be resolved in the courts of Madison County.

12. Contact Us

For questions about these Terms, contact us at:

IQ Guard

Email: [email protected]
Phone: +1 208-243-8787
Address: 2557 South Frontage Rd. Rexburg, ID

By using IQ Guard services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.